By Richard Sem, CPP, CSC
In recent years, after working with dozens of hospitals and clinics across the U.S., I’ve identified trends, and related best practices, regarding healthcare security and especially the prevention, mitigation and response to violence. When I interview staff, from nurses and registrars to CEO’s, the concern over violence always arises. Too often aggressive, threatening and assaultive behavior by patients and family members is shrugged off as hazards of the job that nobody can do anything about. Read more.